Shipping and Return
The short version:
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Shipping: We're like a pizza delivery person: we'll get your order to you piping hot and as fast as possible.
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Returns: If you don't like your order, we'll take it back. Just don't eat it first!
The long version:
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Shipping Policy
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Shipping Costs: Shipping costs will be calculated and displayed during the checkout process. Costs may vary based on the shipping address, weight and dimensions of the items, and shipping method selected.
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Shipping Methods: We offer [list of shipping methods], such as standard shipping, expedited shipping, and express shipping. Please note that shipping times may vary depending on the shipping method and your location.
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Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment.
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Delivery Times: Estimated delivery times are provided during the checkout process. However, please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
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International Shipping: We offer international shipping to [list of countries]. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
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Return Policy
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Return Window: Items can be returned within [number] days of the delivery date.
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Return Conditions: Items must be returned in their original condition, unused, and with all original packaging.
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Return Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to our error.
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Refunds: Refunds will be processed within [number] business days of receiving the returned item. Refunds will be issued to the original payment method used for the purchase.
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Exclusions: Certain items, such as personalized items or perishable goods, may not be eligible for return.